At Spenca, we are committed to ensuring a seamless and timely delivery of your products. This Shipping Policy outlines the procedures, delivery times, and terms related to the shipping of orders placed on our website.
1. Shipping Locations We currently offer shipping to the following regions:
- India.
2. Order Processing
- Orders Will be delivered within 5 to7 days from the time they are placed, depending on the availability of items.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email confirmation once your order has been successfully processed and shipped, including tracking information (if available).
3. Shipping Methods and Delivery Times We offer the following shipping methods:
- Standard Shipping: Delivery in [5 to 7 Days] business days.Please note that delivery times are estimates and may vary due to factors outside of our control, such as weather, customs delays, or carrier issues.
4. Shipping Rates Shipping costs are calculated at checkout based on the destination, weight of the products, and the selected shipping method. You will be notified of the total shipping cost before completing your purchase.
5. Shipping Delays While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, strikes, or carrier delays may result in shipping delays. In such cases, we will notify you as soon as possible.
6. Missing or Lost Packages If your order is missing or lost in transit, please contact our customer support team at [Insert Contact Information]. We will work with the shipping carrier to resolve the issue. Please note that we are not responsible for packages marked as “delivered” by the carrier but not received by the customer.
7. Incorrect Shipping Information It is the customer’s responsibility to provide accurate and complete shipping information during the checkout process. If an order is returned due to incorrect or incomplete shipping information, the customer will be responsible for the cost of reshipping the order.
