Terms and conditions

Terms & Conditions

Effective Date: July 31, 2026

Welcome to Spenca. These Terms & Conditions ("Terms") govern your use of our website, https://spenca.in/, and the purchase of products from our website. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General

Spenca operates this website to provide information about our products and facilitate online purchases. We reserve the right to modify these Terms at any time without prior notice. Changes will become effective once posted on this website.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You have the legal capacity to enter into a binding agreement.

3. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate.
Product images are for illustrative purposes only; actual products may vary slightly.
Prices are subject to change without prior notice.
We reserve the right to discontinue or modify any product at any time.

4. Orders

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, suspected fraud, or violation of these Terms.
If your order is cancelled after payment has been received, we will process the appropriate resolution in accordance with applicable law.

5. Payment

Payment must be completed using the payment methods available on our website. Orders will be processed only after successful payment confirmation.

6. Shipping

Orders are generally processed within 2 business days.
Estimated delivery is within 7 business days after dispatch.
Delivery timelines are estimates and may vary due to circumstances beyond our control.

7. Returns & Replacement

We do not offer refunds.
Replacement is available only for products received damaged, defective, or incorrect, subject to our Returns & Replacement Policy.
Replacement requests must be submitted within the specified replacement period along with supporting evidence.

8. User Responsibilities

By using this website, you agree not to:

Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Upload or transmit malicious software or harmful code.
Interfere with the operation or security of the website.
Misuse or copy website content without permission.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product information, and other materials, is the property of Spenca or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Spenca shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid by you for the relevant product.

11. Disclaimer

The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted or error-free operation of the website.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.